At BigWall, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [bigwall.ma].
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, billing and shipping addresses, and payment details.
- Non-Personal Information: We also collect non-identifiable information, such as browsing patterns, device information, and website usage data via cookies and similar technologies.
- Communication Information: Any messages or inquiries you send us via email, contact forms, or customer service channels.
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
- Order Processing: To process your purchases, including payment, shipping, and delivery.
- Customer Service: To respond to your inquiries, requests, and provide customer support.
- Marketing: With your consent, we may send you promotional materials or offers about our products.
- Website Improvement: To analyze user behavior and improve the functionality and performance of our website.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party providers who assist us with payment processing, shipping, marketing, and website hosting.
- Legal Authorities: If required by law, we may disclose your information to government authorities or legal entities to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, track your orders, and analyze site traffic. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may update or correct your personal information at any time.
- Deletion: You may request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You may opt out of receiving promotional communications from us at any time.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: contact@bigwall.ma
https://bigwall.ma/
